General Conditions

All the information you need for a stress-free holiday!


Check in:

  • You can occupy the rooms from 2 p.m.


Early Check in:

  • Check-in is available from 8:00 a.m., including breakfast, use of the entire hotel complex, luggage storage, etc. Rooms however will only be available for occupancy from 2 p.m. Guests will also receive towels and bathrobes. Price: adults 40 Euro, children 15 Euro.


Check out:

  • We ask you to leave the rooms by 10:30 am.


Late Check out:

  • Rooms are available until 10.30 a.m. but guests may request late check-out with all-day use of the hotel facilities, luggage storage, South Tyrolean "Marende" snack from 3:30 p.m. to 5:30 p.m., and late return of towels and bathrobes by 7:30 p.m.. Price: adults 40 Euro, children 15 Euro.


Tourist Tax

  • The tourist tax (2.10 € per person/day for all guests over 14 years of age) is not included in the price.


How to find us…

  • The nearest train stations are Ehrenburg or Brunico / Bruneck. From there we will be happy to pick you up free of charge and bring you directly to the Entdecker Hotel Panorama in Hofern. See the route planner here...


Cancellation terms

  • For cancellations up to 3 months before the arrival date, you may cancel your booking with us free of charge.
  • In the event of a cancellation 3 months to 1 month before arrival, we will retain your deposit.
  • For cancellations less than 30 days before the arrival date and for late arrival or early departure, up to 70% of the pre-booked stay will be charged as a cancellation fee.
  • For a fee of only € 10 per day of stay, we also offer a pension which protects you from the cancellation fee in the event of illness, accident or damage to property. . 


Children’s Discounts

  • Children's discounts apply with 2 full-paying accompanying adult persons. A list of all discounts can be found in the overview of rooms.


Dogs

  • Unfortunately, pets are not allowed at our family hotel.


Terms of Payment

  • We would like to draw your attention to the fact that, due to the regulations in force in Italy, cash payments are only possible up to amounts of Euro 2,999.99. You are welcome to pay your bill with either EC card or VISA.


General Information

  • The rooms may be slightly different as seen in some images.